AGB
AGB
Terms & Conditions
General
These Terms & Conditions apply to all bookings and services provided by Sailing Eretria.
By booking a tour, the customer agrees to these terms.
Booking & Payment
- Bookings can be made via website, email, or direct contact.
- A booking is only confirmed after written confirmation.
- Payment terms (deposit or full payment) will be communicated individually.
Prices
- Prices may vary depending on tour type, group size, and season.
- Custom offers are provided upon request.
Cancellation Policy
- Cancellations must be made in writing.
Cancellation fees:
- Up to 48 hours before tour: free cancellation
- 24–48 hours before: 50% of total price
- Less than 24 hours: 100% of total price
Weather Conditions
- Tours depend on weather and sea conditions.
- In case of unsafe conditions, the tour may be rescheduled or canceled.
- Customers will be offered:
- A new date, or
- A refund
Liability
- Participation is at the customer’s own risk.
- We are not liable for:
- Personal belongings
- Injuries caused by improper behavior
- Our crew ensures safety instructions must be followed at all times.
Safety
- Safety equipment is provided where necessary.
- Instructions given by the crew must be followed.
- We reserve the right to exclude participants who endanger safety.
Health Requirements
- Customers must be in suitable physical condition.
- Any medical conditions must be communicated in advance.
Alcohol & Behavior
- Alcohol consumption is allowed in moderation.
- Unsafe or inappropriate behavior may result in exclusion from the tour without refund.
Changes to the Program
- We reserve the right to adjust the itinerary due to:
- Weather
- Safety reasons
- Operational requirements
Data Protection
Personal data is handled in accordance with our Privacy Policy.
Governing Law
These Terms are governed by the applicable laws of the country in which the service is provided.
Legal Notice (Imprint)
Information according to applicable laws
Sailing Eretria
[Your Full Name / Company Name]
[Street Address]
[Postal Code, City]
[Country]
Contact
Phone: [Your Phone Number]
Email: [Your Email Address]
Responsible for Content
[Your Full Name / Company Name]
(Address as stated above)
Disclaimer
The content of our website has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content.
Liability for Links
Our website contains links to external websites. We have no control over the content of those websites and therefore cannot accept any liability for them. The respective provider or operator is always responsible for the content of the linked pages.
Copyright
The content and works on this website are subject to copyright law. Any reproduction, editing, or distribution requires prior written consent.
Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/
We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
Privacy Policy
General Information
The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with applicable data protection laws and this privacy policy.
Controller
Sailing Eretria
[Address] XXXX
sailingeretria@gmail.com
[Phone Number]XXX
Data Collection on Our Website
When you visit our website, certain information is automatically collected:
-
IP address
-
Date and time of access
-
Browser type and version
-
Operating system
-
Referrer URL
This data is used to ensure the proper functioning and security of the website.
Contact & Booking Requests
If you contact us via email or contact form, we store the information you provide to process your request.
This may include:
-
Name
-
Email address
-
Phone number (optional)
-
Message / booking details
Use of Social Media & Advertising
We use advertising services provided by Meta Platforms Inc. (Facebook & Instagram).
These services may use cookies and similar technologies to analyze user behavior and display personalized advertisements.
When visiting our website, a connection to Meta servers may be established.
Cookies
Our website uses cookies to improve user experience and ensure proper functionality.
You can configure your browser to inform you about the use of cookies or to disable them entirely.
Hosting
Our website is hosted by an external service provider (hosting provider).
Personal data collected on this website may be stored on the provider’s servers.
Your Rights
You have the right to:
-
Access your stored data
-
Request correction of inaccurate data
-
Request deletion of your data
-
Restrict processing
-
Object to processing
-
Data portability Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data.
SSL / TLS Encryption
This website uses SSL or TLS encryption to protect the transmission of confidential content.
Changes to This Privacy Policy
We reserve the right to update this privacy policy to comply with current legal requirements or to reflect changes in our services.